FAQs

The event promoter is INSTITUCIÓN FERIAL DE MADRID (IFEMA MADRID).

The purchase, possession or use of a ticket implies acceptance of the Event Terms and Conditions, the Venue Regulations and any other additional admission, safety, health and public order rules communicated for the event.

Yes. In the event of a conflict between the Terms and Conditions and the Venue Regulations, the Venue Regulations shall prevail.

The FORMULA 1 LENOVO HEUER GRAN PREMIO DE ESPAÑA 2027 will take place on 10, 11 and 12 September 202t.

Yes. The event will also feature Formula 2 and Formula 3 races.

Yes. There will be fan zones, live music, food and drink areas, merchandise and other activities before, during and after the Grand Prix.

Carlos Sainz is the ambassador of the Spanish Grand Prix.

Grandstand and general admission (pelouse) tickets can be purchased at icketsf1.madring.com , and hospitality tickets athospitality.madring.com.

Up to 10 tickets per person may be purchased.

Yes. All attendees require a ticket, except children under 2 years old who do not occupy a seat. Minors must be accompanied by a parent or legal guardian.

Yes. You must inform them of the Event Terms and Conditions.

A few days before the event, we will send you an email with all the information related to your tickets, along with the instructions you need to access the circuit.

Yes. All grandstand tickets include a numbered seat. Detailed information on seat allocation and viewing will be provided at a later date.

Yes. The Promoter may modify seat allocation, where applicable, for justified reasons and without prior notice.

This cannot be guaranteed. It is recommended to make a single transaction if you wish to try to secure seats together.

For groups of 11 or more people, please check the conditions at: ticketsf1.madring.com/groups/ 

Each pass will generate a single QR code valid for all three days of the event.

The Promoter reserves the right not to replace or accept lost, forgotten, stolen, damaged, altered, forged, destroyed, illegible or incomplete tickets. General admission tickets or tickets without an assigned seat will also not be replaced.

Entry may be denied if you attempt to use a ticket purchased through an unauthorised provider.

You must complete the designated form with the required details and the team will handle the request.

No. Tickets will only be available as a 3-day pass (Friday, Saturday and Sunday).

All tickets are digital and available via the official MADRING app.

How to access your tickets:

1. Download the official MADRING app.

2. Log in to the app using the same method you used when purchasing your tickets (Google, Apple, email). If you used Facebook, log in with the associated email address.

3. Go to the Wallet section to view all your tickets.

You can also send tickets directly to your companions and guests so that they have them to hand on their own devices before arriving at the event.

Make sure you’re logged in using the same method you used when you bought your tickets (Google, Apple, email). If you used Facebook, continue using the associated email address. If you’re using a different account, log out, go to MORE and tap the cog icon in the top right-hand corner. Then tap LOG OUT.

No. Tickets may not be sold

Yes. You can transfer your ticket as many times as you need to before activating the associated wristband. Once the wristband has been activated, the ticket will be linked to it and can no longer be transferred.

Yes, closer to the date of the event, we will send you detailed information on how to reassign your tickets to family members or friends through official channels. Please note that this reassignment is not for financial gain, as ticket resale is strictly prohibited.

No. Tickets may not be used for advertising, promotional or commercial purposes without prior written authorisation from the Promoter and FOWC.

As a general rule, no. Tickets are non-refundable except in the cases provided for in the Terms and Conditions or where required by law. In exceptional cases, refunds may be considered on an individual basis.

No. No refunds or exchanges will be issued if you decide not to use the ticket or do not attend the event.

The Promoter, the FIA or FOWC may change the date or time due to unforeseen circumstances, including weather conditions or safety reasons. No refunds will be issued if a session is delayed, interrupted or not completed.

Unless otherwise required by law, refunds or exchanges will only be offered if the event is cancelled.

The ticket price will be refunded to the original purchaser using the same payment method. Other costs such as delivery, transport, accommodation or additional expenses will not be refunded, unless legally required.

The ticket may be cancelled and the person attempting to use it may be denied entry or expelled from the venue without any right to a refund or compensation.

We recommend travelling by public transport, as MADRING is well connected by underground, train, bus and taxi. You can find more information under ‘Plan your visit’ or check your nearest access point via the MADRING app.

• Accesos A, B v C1: lneas 73, 112, 122y SE709. Parada en Feria de Madrid, a unos 5-10 min a pie de tu punto de acceso.  
• Acceso C2: líneas 104, 112 v 171, parada en Mar de Cristal. A unos 15-20 min a pie de tu punto de acceso.
• Accesos D v E: líneas 171,174 v BR1 parada en Fuerzas Armadas – Francisco Umbral. A unos 5-10 min a pie de tu punto de acceso. 

Servicio de autobús lanzadera: 

•  Accesos A, B y C1: sale de la estación de metro de Canillejas (L5).
•  Accesos D V E: sale de Plaza de Castilla hacia Valdebebas. 

• Access A / B / C1: Feria de Madrid (L8)
• Access C2: Mar de Cristal (L8 and L4)
• Access D: Valdebebas transport hub (C1) or San Lorenzo (L4)
• Access E: Valdebebas transport hub (C1)

• Access A/B/C1: Avenida de los Andes, opposite El Corte Inglés; Avenida de las Naciones, about a 10–15-minute walk from your access point.
• Access C2: Taxis and private hire vehicles are not recommended for this access point. The nearest drop-off point, Avenida de los Andes opposite El Corte Inglés, is a 30–35-minute walk away. The metro is by far the quickest option.
• Access D: Taxi drop-off point on Avenida de las Fuerzas Armadas, next to the Isidro González Velázquez roundabout. Ride-hailing service drop-off point at the Valdebebas Interchange, about a 10–15-minute walk from your access point.
• Access E: Taxis drop off on Avenida de las Fuerzas Armadas, next to the Isidro González Velázquez roundabout. Private hire vehicles drop off at the Valdebebas Interchange, about a 10–15-minute walk from your access point.

Visitors with reduced mobility:

• Entrances A/B/C1: taxis and private hire vehicles can access the disabled car park on Calle Ribera del Sena to drop you off.
• Entrances D/E: taxis and private hire vehicles can access the disabled car park on Avenida de las Fuerzas Armadas to drop you off.

Yes. Entry will only be granted with a valid ticket and, where deemed necessary, proof of identity or age may be requested.

Entry may be denied or you may be required to pay the difference up to the applicable ticket price.

No. For safety and organisational reasons, re-entry is not permitted once the ticket has been validated.

The venue will be open from 08:00 to 19:30. Hospitality services may have specific schedules depending on the package purchased.

Please avoid travelling by private car: due to traffic restrictions and the large number of visitors, access routes to the circuit and the surrounding area will be very congested and parking spaces will be limited. Public transport is the quickest and most convenient way to get there.

If you do decide to come by car, there are two parking options available:

• Parking Metropolitano, situated 6 km from the circuit, with a free shuttle service to the venue. Book parking
• Parking Mowiz, located next to the circuit, with a limited number of spaces available for Grand Prix attendees. Book parking

Yes. Where a specific parking ticket exists, the Promoter may change the parking location for organisational reasons or to improve traffic flow and reduce congestion.

Parking admission is per vehicle, regardless of the number of occupants.

No. The parking area is not supervised, so it is recommended not to leave valuables inside your vehicle.

Your assigned gate is linked to your ticket section. To locate it, open the MADRING app, go to the <Wallet> section, open your ticket, and use the <Find My Entrance> feature to be guided to your entrance. 

You can view detailed information about your seat (section, row, and seat number) in the <Wallet> section of the official MADRING app.

Cross-access between different Fan Zones is not permitted within the circuit’s infrastructure for this event, and fans are encouraged to enjoy the entertainment, food, and exclusive activities in their assigned zone. 

Each Fan Zone is uniquely designed and strategically located around the circuit layout to match the location of your ticket, ensuring maximum safety, a smooth entry process, and an unforgettable Grand Prix weekend. To maintain dedicated spectator routes to the track and grandstands, the Fan Zones function as independent hubs directly linked to your ticket category.

Yes. Children under 3 years of age must be accompanied by a parent or legal guardian; children under 6 accompanied by another responsible adult must carry authorisation; and minors under 18 must be accompanied at all times by a responsible adult.

Yes, except for children under 3 years of age who do not occupy a seat. All minors must be accompanied.

They must be accompanied by a parent or legal guardian, with a maximum ratio of one adult per two children.

They must be accompanied by a responsible adult and supervised at all times. Otherwise, they may be refused entry.

They must be able to produce, upon request, a signed authorisation from their father, mother or legal guardian. Failure to provide such authorisation may result in entry being refused.

Yes. The circuit has designated grandstand areas for Persons with Reduced Mobility (PRM). 

PRM tickets can be purchased directly via the dedicated link. Companions must also purchase a ticket within the same transaction.

MADRING North Fan Zones

• A surface of natural ground stabilised with cement. This type of ground is more durable than untreated ground, although it may have slight unevenness in places.
• Artificial turf pathways have been incorporated to help visitors find their way to key areas such as the stands or other event spaces. 

MADRING South Fan Zones

• A completely asphalted surface, continuous and uniform, more suitable for accessible movement.
• Artificial grass paths have been incorporated to connect with key points within the venue, improving navigation and access to different areas.

Yes. Visitors with visual or hearing impairments will be able to fully enjoy the event.

Yes. PRM ticket holders will receive instructions on how to request a parking space, subject to availability and validation.

Yes. Available throughout the venue.

Yes. Guide dogs and assistance dogs are permitted.

However, as the event may reach high noise levels at certain times, we recommend assessing the potential impact in advance.

Pets are not permitted. Only duly registered and accredited assistance or service dogs are allowed.

Your ticket grants access to the venue during official event hours (08:00–19:30), to your grandstand seat or general admission area, and to the corresponding Fan Zone with a wide range of food, beverages and activities. You will also have access to basic circuit services (toilets, medical assistance, water points, shaded areas, etc.).

Yes. Shaded areas and rest zones will be clearly signposted.

Yes. There will be official Formula 1 and MADRING merchandising areas.

Yes. The venue will feature giant screens in various grandstand areas and Fan Zones.

Yes. Drinking water fountains will be available in different areas of the venue.

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Yes. The official MADRING Fan Zones will offer a gastronomic selection inspired by Madrid cuisine as well as international options.

Yes, you can pay by card throughout the venue.

Yes, except at the Merchandising.

No. If you wish to use cash, you can top up your wristband and convert the balance into MAD-COINS. You can then pay at outlets that accept this payment method.

Yes. The Promoter may ask you to leave the venue at any time for safety or protection reasons.

Yes. For security reasons, attendees and their belongings may be searched at access points.

Entry may be denied or you may be expelled from the venue.

Yes. The venue may be equipped with CCTV cameras for access control, security and incident resolution.

Yes. The Promoter may deny entry or expel any person who breaches the Terms and Conditions, does not hold a valid ticket, uses a ticket improperly, or poses a risk to safety, security or public order.

You must behave in a safe and respectful manner. Anyone who disrupts the enjoyment of the event for others, causes disorder, appears to be under the influence of alcohol or illegal substances, or fails to follow instructions from event or security staff may be expelled.

Yes. You will be responsible for any damage caused to third parties or to the venue through your actions or omissions.

Yes. You must follow all lawful instructions from event staff, security personnel and emergency services at all times.

No. You may not obstruct access points or attempt to enter grandstands, seats or areas for which you do not hold a valid ticket.

Yes. High noise levels may occur during the event. Hearing protection is recommended, especially for children.

Check here for a list of prohibited items

For further details, please see the event’s Terms and Conditions: T&Cs.

Any person in possession of a prohibited item may be denied entry or expelled from the venue, or may only be allowed to remain if the item is voluntarily surrendered. Surrendered items will be considered irrevocably and voluntarily relinquished and may be removed or destroyed by the Promoter without liability.

The banked curve will have the maximum possible camber in accordance with the new technical regulations that will come into force in 2026. It will be the longest corner in the world, some 547 meters long and 24% inclination, a real challenge for the drivers.

No. Professional equipment and tripods are not permitted, and the use of cameras for professional purposes without accreditation, as well as unauthorised live broadcasting, is prohibited.

No. You may not create, store, record or transmit recordings, official data, results, telemetry, weather data or race control information for purposes other than personal, private and non-commercial use.

Yes. As a condition of entry, you agree that FOWC may request in writing the assignment of rights over images or recordings generated in connection with the event.

Yes. You agree that FOWC and authorised third parties may use images or recordings in which you appear for publication, distribution or promotional purposes, in any media and territory, without financial compensation.

Unauthorised material may be confiscated and destroyed.

No. The ticket does not grant any right to use, modify, copy or exploit the event name, logos, trademarks or any related intellectual property.

The Hospitality programme offers VIP experiences with ticket included, prime locations, high-end catering included in the price, entertainment, priority access and, depending on the package, parking and other premium services.

 You can consult the offer at hospitality.madring.com

Yes. Official Formula 1 and MADRING merchandising areas will be available at various locations around the circuit.

Your personal data will be processed in accordance with the MADRING Privacy Policy.

Yes. You may request access, rectification, erasure or object to processing in the cases provided by law.

At www.madring.com.

These Terms are governed by Spanish law and any disputes are subject to the non-exclusive jurisdiction of the Spanish courts.

No. They are not intended to limit any statutory consumer rights.

Yes. The Promoter may amend them where there is a valid reason, such as operational, safety or health-related reasons. If the change is material, notification will be sent to the email address used for purchase.

Enquieries about the Spanish Grand Prix, access and tickets: Send request

Enquires about Hospitality and VIP services: Send request

Other enquires: Send request